• Cardholder Age: The cardholder must be 19 years of age or older.
• Membership: SIGA Rewards membership is free and valid at all SIGA casinos.
• Identification: A valid government-issued ID must be presented for all transactions, unless a government photo ID image has been previously stored in the member’s SIGA Rewards account.
• Card Insertion: It is the player’s responsibility to ensure the card is inserted correctly.
• Point Accumulation:
  • Slot machines: Points are earned when playing with a cashable eCOUPON, Cash Out ticket, or actual currency. Points are not earned when redeeming promo credits on slot machines.
  • Table games: Members earn points based on rated play.
• Tier Credit Accumulation:
  • Slot machines: Members earn 1 credit for every $5 wagered.
  • Table games: Members earn credits based on rated play.
• Point Expiration: SIGA Rewards points expire after 12 months of inactivity.
• Credit Expiration: Credit reset October 1 and April 1, based on tracked play from previous 6 months.

• Slot Play Offers: Free slot play offers loaded onto a SIGA Rewards card expire at the end of the gaming day unless otherwise stated.
• Account Information: It is the player’s responsibility to inform SIGA Rewards of any changes to address, phone number, name, PIN theft, or other personal information.
• Lost or Stolen Card: Report lost or stolen cards to the SIGA Rewards desk. Replacement cards will be issued with valid government-issued ID or by confirming the member’s image if stored on their account.
• Inactive Accounts: SIGA Rewards reserves the right to delete inactive accounts, and any accumulated points will be forfeited.
• Point Adjustments: SIGA Rewards reserves the right to adjust any point or promo balance due to malfunction or operator error.
• Rule Changes: SIGA management reserves the right to change, modify the SIGA Rewards program, and its rules and benefits at any time without notice.

• Promotional Draws: The following persons are ineligible to participate in promotional draws: SIGA employees, members of the SIGA Board of Directors, and immediate family members residing in the same household as those listed.
• Agreement to Rules: Using the SIGA Rewards card indicates acceptance of the program’s rules and conditions.
• Casino Exclusion: If excluded from any SIGA casino, voluntarily or involuntarily, by SIGA or SLGA, any accumulated SIGA Rewards points may be forfeited.
• Point Forfeiture: Points earned through misuse of the SIGA Rewards card or fraud are invalid and may be forfeited. Casino management reserves the right to revoke the SIGA Rewards card and suspend or terminate the player from the program.
• Point Ownership: Accumulated SIGA Rewards points remain SIGA’s property until redeemed by the member. Points cannot be assigned, transmitted, or transferred to third parties and are exempt from seizure. Points are personal to the cardholder and are cancelled upon death.

Do I get a discount on food & beverages with SIGA Rewards?
Yes, SIGA Rewards members get10% discount on your bill at our restaurants.

Can I get access to tickets to concerts and events?
Yes, SIGA Rewards members get early access to purchase show tickets, three days before the public.

What is a PIN and why do I need one?
PIN stands for personal identification number. Because you can download points and free slot play at your machine, you need a PIN to access your balances. It is very important that you never share your PIN with anyone, just like your bank card PIN. If you ever forget your PIN, simply visit the Players Club desk to create a new one.

How do I check the current points balance for my SIGA Rewards account?
Your account balance is displayed each time you insert your card into a slot machine. If you’d like to check your balance during play, simply remove and reinsert your card.

Will my membership or points ever expire?
If you choose not to redeem your SIGA Rewards points, they will expire 18 months after the date on which they were earned. Free slot play offers placed on a SIGA Rewards card will expire at the end of the gaming day. SIGA Rewards reserves the right to delete any member accounts that have been inactive for more than two years and any accumulated points will be forfeited.

What happens if I withdraw my SIGA Rewards card during play?
If you remove your card from the reader at any time during play, you will stop earning points for your play. Any unused free slot play will be credited back to your promo balance. Any cash balance remaining on the machine can then be played down or cashed out.

On my slot machine game I have credits from money I inserted, as well as some free slot play that I downloaded. When I spin, what gets played off first?
The slot machines will always use your free slot play first.

I forgot my SIGA Rewards card at home. Can I get another one?
Yes, simply visit the Customer service desk to receive another SIGA Rewards card for free.

What Information We Collect
To become a SIGA Rewards member, we require some personal information to identify you and personalize your rewards experience. This information is collected securely and used for internal purposes such as member classification and rewards distribution. We follow responsible practices for handling your information, ensuring it is collected, used, stored, protected, and disclosed appropriately.

Required vs. Optional Information
The application form clearly identifies required information, which is the minimum needed to maintain your SIGA Rewards account. Any additional information you provide is optional. This optional information helps us understand your preferences, tailor offers, and develop marketing programs that better suit your interests.

Your Choice Matters
You always have the option to not disclose any personal information. However, this may limit the services and personalized offers we can provide you.

Learn More About Privacy
For more details about our privacy practices and information usage, please visit the SIGA Rewards desk at any casino, our casino websites, or email sigarewards@siga.sk.ca.